Canto School Privacy Policy

Canto School is a Cantonese-learning app published and operated by Segis Junior AB. It works without a Canto School account. This policy explains how the app and support emails handle information. Features vary by installed version: version 1.2.0 offers a one-time Full Course purchase; version 1.2.1 supports a monthly Full Course subscription. Earlier paid versions do not contain the Full Course in-app purchase.

Learning information

Canto School stores learning progress on your device, including completed lessons, review performance, saved phrases, XP, streaks and related course state. This information is used to provide learning and review features.

The app does not transmit learning progress to Segis Junior AB or use it for advertising, analytics, profiling or tracking. It does not create an advertising identifier or track you across other companies' apps or websites.

Audio and microphone

The app plays recorded lesson and phrase audio. It does not use device text-to-speech or synthetic tones when a recording is unavailable.

In versions with Speak it activities, the microphone is accessed only after you press or hold Hold to speak. A short attempt is written to temporary storage on your device so you can replay it using Hear mine. On supported iPhones, optional Cantonese recognition uses Apple's on-device recognizer. The app requires that capability and never falls back to online recognition.

The recording and recognition result are not uploaded to Canto School, shared with Segis Junior AB, used for advertising or analytics, or added to saved learning progress. The recording is deleted when you retry or leave the activity. An active attempt is discarded if the app leaves the foreground.

If recognition is unavailable or declined, local recording and replay remain available when microphone permission is granted. You can practise aloud without a check or choose Quiet, announced as Quiet instead by VoiceOver. This replaces speaking with an unscored word-tapping exercise and does not use the microphone.

App Store payments and course access

Apple processes App Store downloads, payments, subscription renewals and purchase restoration under its own terms and privacy policy. Canto School does not receive your payment-card details. Apple supplies the localized price. Version 1.2.0 offers a one-time non-consumable Full Course purchase; version 1.2.1 supports a one-month auto-renewable subscription instead. Valid earlier paid-app and one-time Full Course access is preserved without requiring a subscription.

The app uses Apple's StoreKit service to verify course access, including an earlier paid-app acquisition, a Full Course purchase or an active subscription. Subscription verification includes the expiration and applicable billing-grace period. This can require an internet connection. Verification results are processed on your device; Canto School does not send them to a developer-operated purchase server.

Previously verified production access may be stored in the device's Keychain so learning can continue offline. The record contains the app and product identifiers, the reason for full access, an Apple acquisition identifier or a value derived from the verified original acquisition, the verification date and, for a subscription, its verified access expiration. It does not contain your card details or learning progress. This device-only record is not synchronized through iCloud Keychain. It is updated or removed when verified Apple information changes, such as after an applicable expiration, revocation or account change. Offline subscription access is limited to its previously verified expiration; renewed access may require connecting to Apple again.

Retention and deletion

Learning progress remains on your device until you use Profile → Reset course progress, clear the app's data or uninstall it. Reset removes current learning progress and Canto School migration backups on that device.

Purchase ownership is separate. Resetting progress or uninstalling the app does not cancel a subscription or remove an App Store purchase. Manage subscriptions through your Apple Account. A verified-access Keychain record may survive app deletion on the same device, but a subscription record does not grant access past its verified expiration. A new device or an installation without that record needs verification with Apple again. Restoring a purchase restores access, not the old device's learning history.

Support email is kept only as long as reasonably needed to answer and resolve the request, meet legal obligations and protect against abuse.

Support and external services

If you contact support, your email provider and the support mailbox process the information you include, such as your email address and message. Please do not include sensitive information. Legal and support links open your browser or email app. Those services and website hosting operate under their own policies; the app's local-storage statements do not mean that a web host or email provider performs no processing.

Children and policy changes

Canto School is a general-audience educational app and is not directed to children under 13. We do not knowingly collect personal information from children. We may update this policy when the app or applicable requirements change; the date above identifies this version.

Contact

Questions or privacy requests can be sent to Segis Junior AB at cantoschool@live.se.